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Purchases made at eu.roka.com will not have extra duties or taxes.

Please note that we do not have a showroom. We ship our products from Germany.

Hours of Operation

Monday - Friday: 12PM - 12AM GMT
Saturday: 2PM - 9PM GMT
Sunday: Closed (limited email support)

Customer Support

We are here to answer all of your product and fit questions.

Please email us at support@roka.com.

Here are a few helpful resources that may solve your inquiry or help us respond more effectively:

Please note: Order processing times are currently increased by 2-3 business days. Once your order has shipped, you will receive your tracking information.

Partnership Inquiries

  • Teams: teams@roka.com
  • Individual Athletes: athletes@roka.com
  • Events: events@roka.com

Retail/Distribution Inquiries

  • Email: accounts@roka.com
  • ROKA Credit Application: Click Here

Press Inquiries

  • Melanie Jarrett
  • Email: pr@roka.com
  • Please contact Melanie with press inquiries only.
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